Omni-channel customers have a 30% higher lifetime value than those who shop using only one channel. (Source: Mgage) Today online shoppers want to be able to shop on your e-Commerce site, directly on their mobile phones, by speaking with you over the phone or by simply sending an email!
At Oxatis we constantly work towards your success in e-Commerce and now the Oxatis MOTO (Mail Order Telephone Order) feature and your Oxatis mobile website take in account the loyalty points your customers earn when placing an order by phone, email or on your mobile site.
The update to our system is automatic and no action is required from your end. You now offer your loyal customers an even better user experience by letting them benefit from your loyalty program across all sales channels!
For more information on how the Oxatis solution evolves to help you succeed in e-Commerce, feel free to contact your e-Commerce expert on 0845 129 4800